At best a vehicle service is usually a neutral experience, with payment for services enhanced by coffee and a biscuit, and hopefully no unpleasant surprises around repairs and cost. Rarely does an unpleasant surprise result in a truly positive travel experience, yet such was the case with our visit to Co-Op Toyota in North Hobart.

Having decided to have our Coaster 'Valoury' serviced in Hobart, we were hoping for a pain-free routine service. Alas, we were advised late in the afternoon that we had a badly leaking fuel injector, requiring either repair or replacement. Even as a repair this meant we would have to stay an extra night in town, so we opted for the repair option to avoid a three-night delay to our travels.

Enter the true quality of the Co-Op team, including Abbey, Pete, Sonia, and particularly fabulously engaging Nigel, and the ever- helpful and super-patient Ryan. Not only were we invited to spend the night in our bus in the Toyota car park, but we were also plugged into power, then gifted Easter eggs, a beer, and breakfast vouchers to the fabulous Lazy Brunch cafe next door.

We cannot speak more highly of this crew. If you're in Hobart, show them some love and bring your business here. Many many thanks, Co-Op Toyota.

As a secondary salute, we highly recommend Lazy Brunch next door to Co-Op Toyota.